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NOTICE: This English translation of our French General Conditions is for information only. The original French-written contract remains the official version. 

 

GENERAL TERMS AND CONDITIONS FOR PHOTOGRAPHIC TOURS OF SARL PHOTO ROVERS

Photographic tours depart with a minimum of 2 paying participants. Excursions are on foot and accompanied by a local photographer. Free for children aged 7 to 17 accompanied by at least 1 parent. Unless otherwise indicated, meals are not included in our prices.

 

Cancellations made on the day of departure will not be reimbursed.

 

RESERVATION :

 

Services marketed on the photorovers.fr website and its affiliated sites are subject to availability. No claim for compensation can be made in the event that the chosen service is not available. 

 

Any reservation will be considered as effective only as from the reception by the User of the e-mail with the confirmation of reservation and not of the confirmation of payment addressed by Photo Rovers or its affiliated sites. The User can only book via the Site or its affiliated sites after having validated the present General Conditions as well as the Specific Conditions of the Partners which may be applicable. The confirmation of the order, which includes the essential elements, such as the identification of the Service(s) ordered and the price, will be sent to the User by e-mail within a short time following the date of the order.

 

PRICES :

 

Prices quoted on this site are per person and in euros unless otherwise stated. Unless otherwise stated, prices include VAT. Prices include all services indicated in the description of each excursion, tour or activity. The prices mentioned on this Site are only valid for bookings made directly online via the Site. Promotions mentioned on the Site are valid only on the Site. They cannot be claimed on any other sales channel. They meet certain characteristics, in particular dates that will be mentioned.

 

PAYMENT TERMS :

 

Payment is made at the time of booking, by card only, using the secure payment system, at no extra cost. Full payment is required to validate a reservation. The price corresponding to the services reserved will be debited from the credit or bank card. In the event of an order for which certain services could not be confirmed due to lack of availability, the price corresponding to the unavailable services will be re-credited (minus bank charges) to the holder's credit or bank card within a maximum of 72 hours.

 

TOUR DEPARTURES :

Photo Rovers guarantees a minimum of 2 people on the same tour. A single person can therefore book any service on the site, but may be contacted by e-mail a few days before the tour if no other booking has been made for the same service. In this case Photo Rovers will propose an alternative or refund the customer as soon as possible (minus bank charges). 

All tours start at the time indicated on the reservation sent by e-mail after online payment. The participant is required to be ready 10 minutes before the start of the excursion at the pick-up point also indicated on the voucher. If the participant is late, a maximum wait of 5 minutes will be allowed so as not to penalize the other participants. Photo Rovers cannot be held responsible for the participant's lateness and no refund can be requested. If the participant does not show up at the start on the day of the service, Photo Rovers will consider this as an "abandonment" and no refund can be granted.

LIABILITY :

Photo Rovers cannot be held responsible for any injuries or health issues during the tour, as well as for theft, forgotten or damaged personal items.

 

MODIFICATION OR CANCELLATION :

 

1. RESERVATION MODIFICATION

 

The participant may request a reservation modification (with the exception of services indicated as non-changeable, non-cancellable). Up to 2 days before the date of the booked service, no fee will be charged (with the exception of services indicated as non-changeable, non-cancellable). Any change of date or content cannot be guaranteed and is subject to availability. Any request for modification must be sent to info@photorovers.fr (specifying the name of the service, the name of the participant and the date of the service), who will process the request as quickly as possible. For services indicated as "non-cancellable, non-changeable" or on certain special dates, changes are not possible.

 

2. CANCELLATION:

All cancellation requests must be sent to Photo Rovers by e-mail to info@photorovers.fr (specifying the name of the service, the name of the participant and the date of the service), which will process the request as soon as possible. In the event of cancellation, the following charges will be deducted from the refund:

  • More than 2 days before the start of the service, 0% of the price of the service (bank charges only) 

  • Less than 2 days before the start of the service, 20% of the price of the service (plus bank charges) 

  • Less than one day before the start of the service, 40% of the price of the service (plus bank charges) 

  • On the day of the service, 100% of the price will be retained. No reimbursement will be made for any interruption to the tour or service caused by the participant. 

Any participant arriving after the excursion departure time will be considered absent and will not be reimbursed, whatever the reason for his or her lateness.

general conditions

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